Refund & Return Policy

Please read this Refund & Return Policy carefully before using the https://store.sharedhope.org/ Website (the “Website”) operated by Shared Hope International, a(n) 501(c)(3) based in Vancouver, Washington.

Purchases

To effectuate a purchase, you will be asked to supply your credit card number, expiration date, CCV, billing address, and shipping address.

All payments shall be processed immediately through a third party service. We are not responsible for the retention or safety of your billing information that is collected by the third party service.

You hereby represent and warrant that: (i) you have the legal right to use any payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to: product or service availability, error(s) in your order, or for any other reason.

We have the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. If fraud or an unauthorized or illegal transaction is suspected, we have the right to contact law enforcement to report the above actions and to provide your information.

Cancellation

We offer cancellations only prior to shipment, prior to download, and prior to performance of service. You may cancel your order by contacting us prior to shipment, prior to download, and prior to performance of service. We reserve the right to refuse a cancellation.

Refunds

You may receive a refund only within 30 days of your purchase.

We offer refunds only upon the satisfaction of the following conditions: defective items only, unable to download, incompatible with 3rd party software, don’t like it, wrong size, and wrong description.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers or any email sent from us are free of viruses or other harmful components.